1. The Outsourcing party may enter into a subcontract with a third party to fulfill any of its obligations set forth in the contract in either of the following cases:
    a. Where the implementation of Debt Collection Management plan, or any part thereof, would require actions across multiple emirates within the State.
    b. Where any part of the Debt Collection Management Plan is required to be executed outside the State.
2. The Outsourcing party shall remain fully liable vis-à-vis the Creditor for ensuring the sub-contractor's compliance with the rules and requirements set forth in this Resolution.
 

1. The Ministry shall create a unified electronic platform to manage and monitor the Outsourcing Register, debt collection operations and repayment plans, with the aim of speeding up the sharing of information and documents among the Creditor, Outsourcing party and the Ministry, monitoring and recording all operations performed by the Outsourcing party to collect the debt and track the debtor’s assets and all collection results, including the amounts collected.
2. The Creditor shall, when the collection of its debt is outsourced, assign a debt reference number and notify the Outsourcing party of same to ensure the proper linkage between the repayment and the relevant debt. In case of numerous debts owed by the same debtor to the same Creditor or to other Creditors, a sub-reference number shall be assigned to each debt on a case-by-case basis to ensure repayment thereof. Surpluses of debt collection operations may be allocated to repay any other debts owed by the same debtor to the same Creditor or any other Creditor, provided that the Creditor has initiated the collection procedures and obtained a reference number for its debt.
3. The Debt Collection Follow-up Unit shall grant the Debt Collection Units of the Creditors the authority to use E-Collection Platform, in order to enable them to list the debt outsourcing operations, track the collection operations, share the data and inquiries of the Creditor, Outsourcing party, and any Third Party associated with the collection operations, and to provide each party with the required information and documents to enhance the collection and tracking of debtor’s assets.
4. The Creditor’s Debt Collection Unit shall assign to the Outsourcing party a reference number on the e-collection platform.
5. Each Outsourcing party shall have an authority on the e-collection platform based on its own reference number, however, such an authority shall be limited to the debt outsourced thereto.